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Privacy Policy
A legal disclaimer
Superfacially, located in Tomball, TX, is committed to protecting the privacy and personal information of our clients and website visitors. This policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.
information We Collect
We may collect personal information from you when you:
Book an appointment
Contact us through forms, phone calls, or email
Make a purchase
Subscribe to our emails or text alerts
Engage with us on social media
Personal information may include:Name
Email address
Phone number
Billing/shipping address
Medical or treatment history
Payment information
Images (before/after photos, testimonials)
How We Use Your Information
Your information is used to:
Confirm and manage appointments
Process payments
Provide appropriate skincare and aesthetic treatments
Communicate with you about promotions or events
Improve our services and offerings
Comply with legal and health regulations
We do not sell, rent, or trade your personal data.HIPAA Compliance
As a provider of medical aesthetic services, Superfacially follows HIPAA guidelines to ensure your protected health information (PHI) is confidential and used only for your care and treatment. This includes:
Treatment planning
Medication or prescription services
Communication with labs or pharmacies (if applicable)
We will never share, disclose, or use your medical or financial records for any unauthorized purposes.Limited Use of Non-Identifying Info
Superfacially may use non-identifying client content (such as testimonials, thank-you notes, or results photos) for marketing or educational purposes—only with your written or verbal consent. You may request in writing that none of your information be used for promotional use at any time.
Your Rights as a Patient
You have the right to:
Request Confidential Communications: Choose how we contact you (phone, email, etc.).
Correct Your Medical Records: Request changes to inaccurate or incomplete info.
Request a Record of Disclosures: Know who has accessed your information.
File a Complaint: If you believe your privacy rights have been violated, file a complaint with the U.S. Department of Health & Human Services at www.hhs.gov/ocr/privacy.
Receive Breach Notifications: In the unlikely event of a data breach, you’ll be promptly notified.
Browsing and Cookies
Our website may collect anonymous browsing data (such as IP address, pages viewed, or time spent) using cookies or similar technologies. This helps us improve the user experience. You can disable cookies through your browser settings if you prefer.
Appointments and Event Policies
Event Reservations: A $25 non-refundable deposit is required to hold your spot at events. Appointments: A $25 non-refundable deposit is required for all appointments. This applies toward your service total.
Cancel/reschedule at least 24 hours in advance to avoid charges.
Late cancellations and no-shows will Result in loss of Deposit fee.
Security of Your Data
We use secure systems and third-party providers (such as payment processors) who adhere to strict data protection standards. While we strive to keep your data safe, no online system is ever 100% secure, and you provide information at your own risk.
Minors
Our services are intended for adults. We do not knowingly collect data from individuals under the age of 18 without parental consent.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies.
Changes To This Policy
We may update this policy as needed. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or need to update your information, contact us:Superfacially16822 N. Eldridge Pkwy, Ste A
Tomball, TX 77377
📞 (832) 953-4411